The E-Myth Revisited 4-6

The story of Harry is the most intriguing business story I've heard. A man starting a business realizes he needs help with the business side of things while he does the labor. The man hires his first employee to maintain the books while you do the work that you would much rather do. After a while you see Harry has caught up with the books and you give him more responsibility like helping customers, then packing and shipping products, then hiring other employees. Harry seems just great, he is now doing the work and you don't have to. Then complaints come in. The work isn't being done to your satisfaction and you return to your business to find in a shambles. You fire everybody and start all over, but this time with the paranoia to hire anyone again. Now you are doing everything yourself again and its harder than ever. This story helped me see how important it is for an owner to be aware of what is going on in the business. As well it also reminded me, the quality I would want in my business, may not be the same as those I hire. As a automotive technician I take certain pride in having clean work place and working on a car like I would work on my mother's car. Many technicians don't have that mind set and so when searching for an employee it is vital that you look for hard workers that share your same passion. Not just a guy trying to get a pay check.